info & faqs

REFUNDS & EXCHANGES

no refunds or exchanges​.

 

SHIPPING & HANDLING

Prima Materia is not responsible for lost or stolen packages. Please verify your address is correct before placing your order. This includes the correct formatting of the secondary address (apartment/unit number.) If an order is returned to us via USPS then a $10 re-shipping fee will be applied.​

 

PRICING

prices are dependent on cost of source material.

 

CONTACT

For questions about orders, becoming a stockist, or all other general inquiries, please email primamateriagirl@gmail.com.